Privacy Policy
Effective November 6, 2026
This policy explains what information Bayly LLC ("Bayly," "we," "us") collects, how we use it, and the choices you have. It covers our website at bayly.ai, our demo booking, our sales calls and texts, and the Bayly service we provide to auto protection shops.
Information we collect
- Information you give us. Your name, business name, phone number, email address and anything you write when you book a demo, fill out a form, call us, text us or sign up.
- Business information from shops we serve. Logos, services, prices, hours, staff names and similar details a shop gives us so we can set up its account.
- Payment information. Payments are processed by Stripe. We do not store full card numbers on our systems.
- Call recordings. Calls with our team may be recorded and transcribed for training and quality. We tell you at the start of a recorded call.
- Usage information. Basic technical data such as browser type, pages visited and approximate location, collected through cookies and similar tools on our website.
Information we handle for shops
When a shop uses Bayly, we store and process information about that shop's own customers, such as names, phone numbers, emails, vehicles, appointments and messages, so the shop can book, message and bill its customers. We handle that information on the shop's behalf and only to provide the service. Each shop is responsible for having the right to collect and use its customers' information, including consent to receive texts. If you are a customer of a shop that uses Bayly, contact that shop about your information, and we will help them respond.
How we use information
- To schedule and hold demos, answer questions and provide support
- To set up, run and improve the Bayly service
- To send texts and emails you have agreed to receive, such as demo confirmations, reminders and account notices
- To bill subscriptions and prevent fraud
- To train our team and keep quality high
- To follow the law and protect our rights
Text messages
If you give us your mobile number and agree to receive texts, we use it to send the messages described in our SMS Terms. You can reply STOP at any time to opt out.
Who we share information with
We do not sell personal information. We share it only with:
- Service providers that help us run Bayly, such as our software platform, phone and text message providers, Stripe for payments, email delivery and hosting. They may use the information only to provide services to us.
- The shop you do business with, if you are that shop's customer.
- Authorities, when the law requires it, or to protect the rights, safety or property of Bayly, our customers or others.
- A buyer or successor, if Bayly is involved in a merger, sale or similar change, under this policy's protections.
How long we keep information
We keep information for as long as we need it to provide the service, meet legal and accounting requirements and resolve disputes. A shop can ask us to delete its customers' information when it leaves Bayly.
Security
We use reasonable safeguards to protect information, including access controls and encrypted connections. No system is perfectly secure, so we cannot promise absolute security.
Your choices and rights
- Reply STOP to any text to stop receiving texts from us.
- Use the unsubscribe link in any marketing email.
- Ask us to access, correct or delete your personal information by emailing [email protected]. Depending on where you live, you may have additional rights under state law, and we will honor them as required.
Children
Bayly is a business service and is not meant for anyone under 18. We do not knowingly collect information from children.
Changes
We may update this policy. When we do, we will change the effective date above, and for significant changes we will let customers know directly.
Contact
Bayly LLC
30 N Gould St, Sheridan, WY 82801
[email protected]
(470) 712 5677